Contact us anytime via the support form on our website. We provide support in English. Please make sure to regularly check your spam folder for emails from us to proactively avoid misunderstandings.
Shipping is free.
We ship from Germany, Netherlands, Sweden, France.
All orders are dispatched within maximum 24 hrs after orders are sent to us. Your products will be delivered within 1-2 business days.
It’s a neat white padded cardboard envelope with nothing mentioning the content on the outside.
In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment.